General Conduct
You must use our Services in a lawful, responsible, and respectful manner. You must not use the Services in any way that:
- Violates Australian law or the rights of others.
- Disrupts or damages our network, systems, or the Services of other customers.
- Circumvents security or authentication measures.
Prohibited Content
You must not host, transmit, or distribute content that:
- Is illegal under Australian law (including piracy, child exploitation material, or hate speech).
- Promotes violence, terrorism, or criminal activity.
- Infringes copyright, trademarks, or intellectual property rights.
- Contains or distributes malware, viruses, or other harmful code.
- Is excessively offensive, defamatory, or abusive.
Email and Messaging
You must not use our Services to:
- Send unsolicited bulk email ("spam"), chain letters, or pyramid schemes.
- Forge headers or falsify sender identity.
- Harvest or collect email addresses without consent.
- Send harassing, threatening, or abusive messages.
We operate spam filters and may suspend accounts engaged in spamming or mail abuse.
Security
You must not:
- Attempt unauthorised access to our servers, networks, or accounts.
- Probe, scan, or test for vulnerabilities without permission.
- Interfere with or disrupt other users Services.
- Use our Services to conduct denial-of-service (DoS/DDoS) attacks.
We may block traffic or suspend accounts that pose a security risk.
Resource Usage
To ensure fair use for all customers:
- You must not run resource-heavy scripts or applications that degrade server performance.
- Excessive bandwidth or disk usage beyond your plan limits may result in restrictions, suspension, or the need to upgrade.
- You must not use hosting accounts for file storage, backups, or archiving unrelated to your website.
Network Abuse
You must not use our Services to:
- Launch attacks, probes, or scans against other networks.
- Relay traffic through open proxies or VPNs to conceal abusive activity.
- Interfere with or degrade the performance of our infrastructure or that of third parties.
Enforcement
- We reserve the right to investigate suspected breaches of this AUP.
- Accounts found in violation may be suspended or terminated without notice.
- Serious breaches may be reported to law enforcement or regulatory authorities.
Responsibility
- You are responsible for all activity under your account, including by employees, contractors, or third parties you allow to use our Services.
- If you resell or provide Services to others, you must ensure your end users also comply with this AUP.
Changes to this AUP
We may update this AUP at any time. Updates will be posted on our website, and continued use of the Services indicates acceptance of the changes.
Contact
If you have questions about this AUP or wish to report abuse, please contact us via the methods listed below.
HostFire is proudly based in Perth, Western Australia. Our servers are powered by solar energy where possible, delivering reliable hosting with a lighter footprint.